Your privacy is important to us here at The Hawaii Grocery Service. We want to make you feel comfortable and secure while shopping in our store. This privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can correct or change information. By shopping at hawaiigroceryservice.com, you are accepting the practices described in this privacy policy.
What Personal Information is collected and how?
When you register with Hawaii Grocery Service, you provide us with your name, billing and delivery addresses, e-mail address, telephone number, and credit card account number and expiration date. You select a username and password which allows you access to The Hawaii Grocery Service. Your password should be kept strictly confidential to prevent unauthorized use. While using The Hawaii Grocery Service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications.
Hawaii Grocery Service also receives and stores certain types of information whenever you interact with us through the use of "cookies." Cookies are identifiers transferred to your computer's hard drive through your Web browser which enable our systems to recognize your browser and to provide you with certain shopping features. These "cookies" allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. Cookies are also used to help us track responses to messages sent on behalf of our advertisers so that Hawaii Grocery Service may aggregate such information and report results to them. If you choose to reject or disable cookies, you will be unable to use those services on the Hawaii Grocery Service website that require the use of such cookies.
How does Hawaii Grocery Service use your information?
Hawaii Grocery Service uses your information to enhance and personalize your shopping experience. Hawaii Grocery Service does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide our service or as described below.
    • Aggregated Information. Hawaii Grocery Service may use aggregated information regarding its customers and usage of The Hawaii Grocery Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
    • Third Party Service Providers. Hawaii Grocery Service may employ other companies and individuals to perform certain functions such as processing credit card payments and analyzing data. They may have access to personal information to perform their functions.
    • Promotions and Special Offers. Hawaii Grocery Service may use your contact information or your parent's to send promotions, special offers, newsletters, etc. to you. However, we will never send you information or offers from other companies or organizations.
    • Sale of Business.Hawaii Grocery Service may transfer Customer Registration Data and other personal information in connection with the sale of Hawaii Grocery Service or the sale or transfer of its business operations in your geographic area to a third party provider of grocery ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.
    • Enforcement of Agreement or Compliance with Law. Hawaii Grocery Service may use or disclose personal information when Hawaii Grocery Service believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Hawaii Grocery Service or its users or to comply with the law.
How may you change or remove your personal information?
You may at any time review and change your personal information stored by hawaiigroceryservice.com by accessing the My Account page at hawaiigroceryservice.com. You may also request that Hawaii Grocery Service permanently remove all personal information stored by Hawaii Grocery Service at any time by delivering notice requesting such removal. Upon such request, Hawaii Grocery Service will remove all such information and will not thereafter use personally identifiable information about you in any way. Such request will automatically terminate your service.
Site Security
At Hawaii Grocery Service, we want you to feel safe while shopping with us. That's why we use a SSL certificate which encrypts all of your personal information, including name, address and credit card number, as it is submitted to our Web server. Once received, your personal information is stored in our secure data center.
Changes to this Privacy Policy
Please return to this page from time to time, as we will be updating this statement as our services continue to expand. If we make substantial changes in the way we collect or use your personally identifiable information, we will notify you by posting an announcement on our pages and emailing members prior to implementation.